I'm having trouble getting product out of the pumps (for airless pumps - daily spfs, serum)Updated a year ago
With some of our products, you’ll need to ‘prime’ the pump.
Step 1: Turn bottle upside down (with cap on) and tap the bottom firmly with your palm 3- 5 times
Step 2: Remove cap and pump until product starts dispensing into your hand (might take a few pumps)
Step 3: If nothing comes out, repeat steps 1 & 2. Totally normal for it to take a couple times to get it goin’